Because of federal law, providers of laboratory and radiology services are required to provide you with your test results as soon as they are available. Unfortunately, this is sometimes BEFORE they have sent those results to your physician. We respectfully ask that our patients allow 1-2 weeks for their physician to receive, review, and interpret their test results before contacting us with questions about results they have seen in the service provider’s portal. Please also remember that your physician will post your results in our Mountain View Family Physicians portal – not the service provider’s portal – with an accompanying interpretation note [SCROLL DOWN BELOW RESULTS TO SEE THE NOTE FROM YOUR PHYSICIAN]. Your physician will always try to post this as soon as possible, but due to heavy volume it may sometimes take 1-2 weeks to fully assess test results. Additionally, test results and messages from your physician are best viewed on a computer whenever possible. If viewing on the Healow app, please note that your physician’s message will be displayed to the side of the lab results. Thank you for your understanding.
The new, full-service Sonora Lab is NOW OPEN! It is available for walk-in visits for our patients. It is located next door to our office. Thank you for being patient during this time during the transition.
